Terms & Conditions

 

FRONTALL USA LLC is committed to transparency and compliance with all applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, General Data Protection Regulation (GDPR), and other regional laws. These Messaging Terms and Conditions outline how we collect, use, and manage your information when you opt into our SMS and Email communications.

 

By subscribing to our messaging services, you acknowledge and agree to the terms outlined below.

1. SMS Terms & Conditions

Consent for SMS Communications

By providing your phone number and opting into our SMS communications, you agree to receive text messages from FRONTALL USA LLC regarding updates, notifications, or promotional messages.

• Your consent is voluntary and not required for any purchases or services.
• Your information will never be shared with third parties for marketing purposes.

Types of SMS Communications

We may send SMS messages regarding:

• Customers & Guests: Order updates, deliveries, and other service-related messages.
• Job Applicants: Status updates, interview reminders, and job-related notifications.

Opting Out of SMS Communications

• To stop receiving SMS messages, text STOP at any time. You will receive a confirmation and will no longer receive further messages.
• For help or support, text HELP or visit www.frontallusa.com.

Standard Messaging Disclosures

• Messaging frequency may vary.
• Message and data rates may apply, depending on your mobile provider.
• We are not responsible for delays or undelivered messages due to carrier restrictions.

Data Privacy & Compliance

• All SMS communications comply with TCPA, GDPR, and other applicable regulations.
• Your data is securely stored, and we do not sell or distribute your information.
• For our full Privacy Policy, visit www.frontallusa.com/privacy-policy.

Email Terms & Conditions

Consent for Email Communications

By providing your email address and opting into our communications, you agree to receive emails from FRONTALL USA LLC for service updates, marketing, newsletters, and other communications.

We collect email addresses through:

• Explicit opt-ins (subscribing to our newsletter).
• User registrations on our website.
• Trade fairs, industry events, and business networking (business cards, CRM tools).
• LinkedIn  and social media campaigns.
• Internal communications (employees, business partners, and stakeholders).

Types of Email Communications

We may send emails regarding:

• Customers & Guests: Order confirmations, special notices, and service-related announcements.
• Job Applicants: Application status updates, interview details, and recruitment-related information.
• Marketing & Promotions: Newsletters, industry insights, and promotional campaigns.
• Internal Communications: Updates for employees and partners.

Opting Out of Email Communications

• Unsubscribe: Every marketing email contains a one-click unsubscribe link on the header allowing you to opt out immediately.
• Automatic Removal: If you reply with STOP or NOT INTERESTED, you are automatically removed from future campaigns.
• Even if you opt out of marketing emails, you may still receive transactional or essential service emails (such as order confirmations).

Email Deliverability & Compliance

We follow strict email compliance rules, including:
GDPR Compliance – Users can request access, correction, or deletion of their data.
CAN-SPAM Compliance – All emails include sender details, an opt-out link, and a clear purpose.
CASL (Canada) & CCPA (California) Compliance – Users can exercise their right to opt-out or manage their preferences.

Data Privacy & User Rights

• We never sell, rent, or distribute your email data to third parties for marketing purposes.
• Our data retention policy ensures that we only store personal information for as long as necessary for its intended purpose.
• You can request access, correction, or deletion of your personal data by contacting privacy@frontallusa.com.

3. General Data Privacy & Contact Information

Compliance with Global Regulations

We comply with GDPR, TCPA, CAN-SPAM, CCPA, and CASL regulations to protect your personal data and privacy. If you are a resident of the European Union, Canada, or California, you have additional rights, including:

• The right to access your data
• The right to request deletion (“Right to Be Forgotten”)
• The right to restrict or object to processing

To exercise these rights, please contact:
privacy@frontallusa.com

Third-Party Providers

We use trusted third-party email and SMS service providers (such as HubSpot and Apollo.io) to facilitate communications. These providers comply with strict data protection laws and do not use your information for any purposes beyond communication with you.

AI & Automation Transparency

Our SMS and email communications are automated to ensure timely and relevant delivery. While responses may be monitored, a human review is available upon request.

Updates to This Policy

We may update these Messaging Terms & Conditions from time to time. The latest version will always be available at:
www.frontallusa.com/terms-and-conditions

Visit www.frontallusa.com/privacy-policy for the Privacy Policy
and www.frontallusa.com/terms-and-conditions for the Terms of Service.